Both products have required on-boarding fees which include configuring the various platforms (Fitbit, Jawbone, etc) with customer specific tokens. This step is required so that users see "Your Company" when opting in through the authentication portal. Strap Integrate takes 2-3 business days for initial setup, with Garmin's process requiring approval times of up to 2 weeks.
Strap Engage requires a portal to be provisioned by our engineering team. We provide a launch checklist which mainly consists of design elements for the portal. Once you get us the required assets, we will load them into the administrative dashboard initially. Your administrators will have access to the dashboard and will be able to make changes to challenges, prizes, design, etc. Timeframe for Engage setup is 5-7 business days.